Job Openings

Community Engagement Manager

Afterschool Programs Group Leader

Afterschool Programs Manager (part-time)

Managing Educator, Social Emotional Learning & Prevention Services

Director of Finance & Operations


Immigrant Social Services, Inc (ISS) seeks motivated, enthusiastic, creative, and reliable individuals with a strong commitment to youth development and/or out-of-school time education for the position of Afterschool Programs Group Leader to help deliver an engaging learning experience for participants (Pre-K through 8th Grade) in our afterschool programs.

ISS Afterschool Programs Group Leaders are an invaluable part of our team and work collaboratively with the program site team to create a youth-centered, interest-driven, enriched learning environment that allow students to pursue their curiosity and interests through meaningful learning experiences.

The ideal candidate is committed to nurturing children and youth through positive youth development and the whole child approach. This is an excellent opportunity for individuals seeking to gain skills and experience in education and youth development in a non-profit setting.

Roles & Responsibilities:

  • Responsible for day-to-day guidance, care, and safety of a group of children/youth in an afterschool environment.

  • Help and support students with their homework.

  • Plan, develop, and implement enrichment activities and/or theme-based project that are engaging, purposeful, developmentally appropriate,and aligned with our program. These will include existing ISS-developed curricula and lesson ideas as well as group leader-developed activities.Training, guidance, and assessment will be provided.

  • Build and maintain positive relationships with youth participants of diverse backgrounds and needs.

  • Proactively communicate regularly with program site leadership staff about any issues, including but not limited to behavioral challenges, scheduling, and curricula.

  • Attendance at professional development and training and designated meetings as required.

Hours and Commitment: This is a part-time/contract position for the 2023-24 school year that follows the NYC DOE academic calendar. Must be available during afterschool hours, Monday–Friday, 2:30 p.m. – 6:00 p.m. Flexible days, but five days a week is preferred.

Location: Our afterschool programs operate at public school sites in the Lower East Side/Chinatown neighborhood.

Payrate: $15.00 – $18.00 per hour

To apply, please email your resume and cover letter to [email protected] with the subject line: Afterschool Programs Group Leader.


Immigrant Social Services, Inc (ISS) seeks a part-time Afterschool Programs Manager to collaborate with and strengthen our afterschool programs team with overall development, implementation, and day-to-day management at our school site-based afterschool programs for Pre-K to 8th grade students.

About ISS Afterschool Programs: ISS operates afterschool programs at public school sites in Manhattan’s Lower East Side and Chinatown. We recognize that the out-of-school time space presents new opportunities for us to reimagine learning and achievement that address the realities of an immigrant population. Designed to cultivate curiosity, creativity, critical thinking, and compassion within a framework centering the needs of immigrant students and their families, ISS afterschool program activities and curricular content integrate a range of areas including language arts & literacy, STEM, social studies, the arts, health & fitness, and social and emotional development.

Primary Responsibilities:

Manage and supervise daily onsite program operations and implementation of quality learning experiences.

Ensure the execution of a cohesive and holistic afterschool programming curriculum and structure that align with the organization’s goals, responsive to the needs of the students, and meet contractual expectations and outcomes.

Lead and deliver afterschool programs and activities as needed.

Provide overall support and supervision for site staff, coordinate and facilitate check-ins, observations, and evaluations.

Work with programs staff to recruit, hire, train, and coach site-based staff.

Provide a high level of customer service and effectively communicate with parents/guardians, verbally and in writing.

Determine ongoing needs/interests of students, parents/guardians, and schools, and program impact, including administer feedback surveys and program assessments.

Help ensure compliance with NYS OCFS SACC, DOHMH, DOE, and other regulatory agencies, monitor site for quality and risk management standards.

Qualification and Skills:

Bachelor’s Degree in education or related fields or equivalent work experience. Master’s Degree or working towards a Master’s in education or related fields preferred.

Minimum of five years relevant experience with elementary or middle school-age children in an educational setting. Candidates with prior experience in out-of-school time informal learning environments, such as afterschool programs with multi-activities or specialty activities, youth/community centers, and museums are encouraged to apply.

At least two years of demonstrated track record with out-of-school time program management and operations.

Excellent verbal and written communication and interpersonal skills.

Ability to work cooperatively with staff and external partners/stakeholders that have diverse perspectives, different styles, and experiences.

A self-starter with the ability to prioritize and perform multiple tasks effectively in a fast-paced and constantly changing environment with strong organizational, problem solving, conflict resolution, and crisis management skills.

A commitment to a whole child approach to education and positive youth development.

Knowledge of and sensitivity to diverse and nuanced perspectives inherent in working with Asian Americans/immigrants, communities of color, low-income families,

Working knowledge of DOE/public school system; out-of-school time programs and networks; non-profit organizations; curriculum design and implementation; program evaluation and assessment; Asian American studies; community development.

Familiarity with grants and government contracts tracking and reporting, a plus.

Compensation: This is a part-time, academic year-based position at $24-$27/hr, depending on education and experience. Must be available during program operations hours of Monday through Friday, 2:00pm-6:00pm when NYC public schools are in session. To apply, please send a cover letter and resume to [email protected] with subject heading: Afterschool Programs Site Manager.


The Managing Educator, SEL and Prevention Services leads the planning, design, and implementation of prevention education in out-of-school time/community settings and contribute to the strategic growth and development of our prevention & SEL education programs. 

Our prevention education programs, supported by the NYS Office of Addiction Services and Supports (OASAS), play a critical role in building the self-esteem and resiliency of Asian American/immigrant children and youth we serve. We utilize evidence-based curriculum for elementary school and middle school-age youth that develop their pro-social behaviors and skills in addressing conflict and violence; infuse critical thinking and autonomous decision-making processes to resist negative peer pressure and risky behavior experimentation; nurture social competency and problem-solving skills to create and navigate positive goal setting. 

Primary Responsibilities:

Deliver evidence-based curriculum grounded in prevention and social-emotional development (eg. Life Skills Training, Bounce Back, Second Step, Too Good for Drugs & Violence) to groups of youth in K-8th grade classrooms, afterschool programs, and community settings.

Incorporate best practices of teaching, facilitation, and engagement that enhance the learning experience and are responsive to the needs and realities of the youth we serve.

Collaborate with staff and external partners to develop and organize educational workshops, resources, and initiatives that raise community awareness on the prevention of Asian American/immigrant youth substance use initiation, substance misuse, and/or problem gambling, through an intersectional lens.

Grow, train, coach, support, and manage a cohort of OST educators towards achieving goals and deliverables for program.

Develop and implement ongoing assessment and evaluation of program effectiveness and impact.  

Maintain accurate and complete records of programs and complete funder, program, and board reports in a timely and accurate manner.

Represent and be an ambassador for ISS in communicating the vision and purpose of our programs.

Cultivate and maintain relationships with partners and other relevant community organizations, government agencies, advocates, and stakeholders.

Desired Qualification, Skills, and Competencies:

Master’s Degree in education, social work, health education, counseling, youth development, or related field, or equivalent years of education and experience.

Direct experience in youth development and group facilitation with ages 5-14 with demonstrated ability to engage, dynamically manage, and build community with a group of youth. 

Excellent spoken and written communication and interpersonal skills. 

Experience with designing, tailoring, and delivering learning experiences/curriculum on sensitive, challenging, or uncomfortable topics and issues. 

Demonstrated team management capacity with ability to delegate effectively and ensure accountability.

Ability to manage multiple priorities, navigate ambiguities, and understand diverse and nuanced perspectives inherent in working with Asian Americans/immigrants, communities of color, low-income families.

Proven ability to meet and complete multiple deadlines and tasks independently with meticulous attention to detail.

Proactive problem solver who demonstrates initiative.

Ability to work cooperatively with staff and external partners/stakeholders that have diverse perspectives, different styles, and experiences.

Practices a growth mindset, believes in continuous learning and improvement, highly self-aware, and open to giving and receiving feedback. 

Credentialed Prevention Professional (CPP) or Credentialed Prevention Specialist (CPS) certification, or licensed, certified, and/or credentialed in a related discipline, preferred, or commitment to obtain credential upon hire.

Compensation: This is a full-time, exempt position (35 hours/week) with benefits. The salary range for this position is $55,000-$65,000 per year depending on experience and qualifications.

To apply, please send a cover letter and resume to [email protected] with subject heading: Managing Educator, SEL & Prevention Services. We review applications on a rolling basis, but priority will be given to applications submitted by September 1, 2023.

Community Engagement Manager

Immigrant Social Services (ISS) seeks an exceptionally organized, detail-oriented, and self-directed individual with a strong commitment to community building for the position of Community Engagement Manager. The ideal candidate is strategic, adaptable, and people-centered, prepared to work cross-functionally to develop and implement a portfolio of programs, projects, and creative initiatives aimed at enriching, mobilizing, and empowering the Chinatown/LES/AAPI community. These efforts will foster civic discourse, enhance community literacy, encourage collaborative solutions, explore new paradigms, and advance overall wellbeing. This role provides strong project management and coordination of community-wide initiatives and outreach strategies to build relationships, increase awareness, and foster collaboration within the community.

Primary Responsibilities:

Program Management and Community Collaboration

Research, plan, develop, and implement high quality community engagement and outreach programs and initiatives to facilitate dialogue, education, and collaboration.

Collaborate with stakeholders in the design of programs with residents, community-based organizations, volunteers, and other key stakeholders in order to align the needs and interests of residents with available resources.

Establish strategic partnerships with community stakeholders, including residents, community-based organizations, government representatives and agencies, small business, and volunteers.

Act as liaison with the community and represent ISS at community, coalition, government agency, and other external meetings and events.

Design, write, produce outreach communications such as newsletters, flyers, and social media content.

Develop and set program and initiative goals according to strategic objectives. Plan and project manage from start to completion involving deadlines, processes, deliverables, evaluation, and impact.

Assist in developing and monitoring budgets and expenses for community engagement initiatives, ensuring resources are allocated effectively.

Volunteer Management

Serve as lead contact and primary support for our growing volunteer program.

Responsible for volunteer recruitment, training, stewardship, placement, and retention.

Leading all volunteer engagement strategies including communication and planning efforts to keep our volunteers engaged and connected to upcoming opportunities.

Codify best practices to leverage strategic partners in order to build a pipeline of active volunteers.

Evaluation and Impact

Collect, track, and analyze data on community engagement and volunteer efforts to measure impact and make data-driven decisions.

Documents and compose regular updates on the progress and impact of community engagement programs and initiatives.

Skills and Qualifications

Bachelor’s degree in a relevant field; Master’s degree preferred

Minimum 3-5 years of experience in community engagement and outreach, program development, or a related role.

Minimum 1 year of effective supervisory or team management experience including: coaching staff to reach their potential through goal setting and mentoring.

Culturally competent communication with attention to detail.

Strong project management and organizational skills with the ability work effectively in collaboration with diverse groups of people with measurable outcomes.

Excellent internal and external communication skills, both written and verbal.

Demonstrated ability to effectively manage multiple tasks on time and on budget with limited supervision.

Self-directed and self-motivated with creative problem-solving skills.

Adaptable: able to navigate ambiguity and pivot when needed and work towards creative solutions.

Interest in and commitment to social justice and equity.

Experience with community organizing and/or coalition-building a plus.

Proficiency in Google Workspace, Microsoft Office, Zoom, and other standard office tools.

Ability to work evenings and weekends as necessary.

Bilingual English/Chinese (Mandarin, Cantonese, Fujianese) preferred.

Strong understanding of the AAPI community preferred

Demonstrated interest or experience with leveraging digital technologies for community and volunteer engagement a plus.

Compensation: This is a full-time, exempt position with benefits. The salary range for this position is $57,000-$65,000 per year depending on experience and qualifications.

To Apply:
Qualified applicants may apply by emailing the following to [email protected] with the subject line: “Community Engagement Manager”:

1) one-page cover letter describing your interest and qualifications for this role (attached PDF or in the body of the email);

2) a resume (PDF);

3) a writing sample (any format)

Director of Finance and Operations

Immigrant Social Services, Inc. (ISS) seeks a Director of Finance and Operations to join our leadership team. This role is pivotal in ensuring the financial health and operational efficiency of our organization as we expand in scope and complexity. With the support of the Executive Director, the Director of Finance and Operations will be responsible for developing, strengthening, and managing financial and administrative systems and practices that advance our mission and goals. ISS has an annual budget of approximately $1.8M and our five-level office and programs space is located in the Lower East Side, Manhattan.

The ideal candidate will possess expertise in nonprofit finance and operations, demonstrating resourcefulness and creative problem-solving skills. They will be the type of person who is willing to roll up their sleeves, appreciates the significance of both micro and macro-level strategic thinking, and thrives in a small dynamic nonprofit environment.

Primary Responsibilities:


Work with the Executive Director to develop and implement organizational budget and facilitate budgeting process with staff.

Manage and monitor budgets, cash flow, and financial records to align with our mission and ensure the organization’s financial health.

Prepare regular financial reports, highlighting key metrics, trends, and recommendations.

Oversee the financial aspects of grant applications, government contracts, reporting, and compliance, ensuring adherence to all financial requirements.

Establish, maintain, and regularly review financial policies, procedures, and internal controls to safeguard assets, maintain financial data integrity, and ensure compliance with relevant laws and regulations.

Provide financial insights and analysis to support decision-making, effectively translating numbers into accessible narratives, communicate financial information to non-finance team members.  

Operations & Administration

Oversee external vendors and contractors related to HR, payroll, banking, investments, insurance, audits, compliance, and IT.

Manage HR administrative functions, including maintaining accurate records, recruitment, hiring, onboarding, personnel policies, payroll, benefits administration, and employee relations, ensuring compliance with employment laws.

Manage the day-to-day of our physical office and programs space and technology, including office and equipment inventory, supplies, furniture, repairs and maintenance with support of multiple vendors and consultants.

Establish, maintain, and enhance internal systems, workflows, and policies to create efficiencies, foster innovation, and improve the overall experience for staff and stakeholders.

Proactively address operational issues and collaborate across teams to solve problems promptly and thoughtfully.

Qualifications and Skills:

A passion for Immigrant Social Services’ mission.

5+ years of relevant non-profit experience in financial and/or operations management.

Strong working knowledge of nonprofit finances and budgeting, grants and government contracts, audits, and compliance.  

Demonstrated knowledge and ability to implement quality control and best practices in financial, HR, facilities, and operations management.

Advanced proficiency in Excel and QuickBooks Online

Proven effectiveness in working with external vendors, contractors, and operational resources.

Independent, focused, self-directed, and detail-oriented.

Strong project management skills with the ability to balance multiple priorities effectively.

Excellent interpersonal, written and verbal communication skills.

Compensation: This is a full-time, exempt position with benefits. The salary range for this position is $75,000-$85,000 per year depending on experience and qualifications.

To apply, please send a cover letter and a resume to [email protected] with the subject line: “Director of Finance and Operations”. Applications will be accepted until the position is filled.